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How can we help you?

Answers for riders and drivers: finding rides, offering rides, paying, daily commutes and staying safe.

Getting started

What the app is, how prices work and where to begin.

Find a ride, book a seat and meet your driver.

Offer a ride, pick up riders on the way and get paid.

Set a routine once instead of planning every day.

What you pay, how you pay and what happens to refunds.

The tools in the app and habits that add another layer.

Quick fixes and how to reach us.

Last updated October 2026. This guide describes the app as it works today.

Our team is happy to help at support@sharespacecarpool.com or through the contact form.