- Use the in-app chat to agree the pickup spot and any small changes. You never need to share your phone number.
- At pickup, check that the car and driver match the ride in the app.
- Ask for the ride start code and share it with your driver. It confirms you are in the right car.
Next: How do I cancel a booking?
Still need help?
Our team is happy to help at support@sharespacecarpool.com or through the contact form.