- Cancel the booking as early as you can from My Rides. You are not charged a cancellation fee, and a paid booking returns to your wallet.
- Send your driver a short message in the in-app chat.
- If you use a daily ride, edit or stop it from your profile so it does not keep matching you.
- Keep a backup plan, such as transit or a friend, for the days a carpool falls through.
Next: How do I find a ride?
Still need help?
Our team is happy to help at support@sharespacecarpool.com or through the contact form.